It has required many calls to the Technical support to get the installation right. We had some difficulty getting everything working on our servers. We maintain this solution on premise so it would be nice if FileCloud could add data deduplication to help us save some storage. The fact that the solution is on our servers, behind our security allows us to fully control our data. The sync app provides further OS integration as it is integrated into File Explorer on a PC or the Finder on MacOS allowing users to use their FileCloud files, wherever they are, no matter what level of connectivity they have. As products like this are normally used to share large files, too big for email, FileCloud knocks it out of the park with their Outlook Add-In, putting access to user's files exactly where they need it. Our Employees were able to adapt from a different product with minimal training. Intuitive is a word used a little too much, but it describes FileCloud perfectly. The webpage and mobile phone apps are nearly identical and incredibly easy to use. The ease of use of the product is one of its greatest pro's. It's great to have a company listen to their customers and then give them exactly what they asked for. Most of these are customer driven via their community page. We have been using the product since version 18, and every full release brings new features and speed. Technical support was available whenever we needed it, but most of the time it was not needed because of their fantastic knowledge base of articles that are complete with pictures at every step and every detail of the product. Once we decided to proceed to the next step, we were able to download a fully functional version and had help to get it setup exactly how we needed it with a nice long trial period. We were able to do a couple of demo's with their technical team via webinars. From the onset of discovering Filecloud, the experience has been great. We had a requirement to have an on premise solution for an enterprise file sharing and sync program.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |